Responsible Gambling at Oxibet Canada

If you're already concerned about your gambling — or someone else's — the helpline numbers in the support section are the fastest way to reach trained help. All listed services are free, confidential, and available without referral.

Tools in your Oxibet account

Every Oxibet account includes a set of responsible gambling controls from day one. These are designed to be used proactively, before play becomes a problem — not just as a recovery tool after something has gone wrong. All of them are found under Account Settings → Responsible Gambling once you're logged in.

Deposit limits

Daily, weekly and monthly caps on the total amount you can deposit. Once set, deposits beyond the limit are blocked at the cashier until the period resets. Reducing a limit takes effect immediately. Increasing a limit requires a cooling-off period before the change applies — usually 24 to 72 hours — which is a deliberate friction point to prevent decisions made in the middle of a session.

Wagering and loss limits

Wagering limits cap the total amount you can bet across casino and sportsbook in a given period. Loss limits cap your net losses — once you've lost the limit amount, further bets are blocked until the period resets, even if you still have funds in your account. Loss limits are particularly useful because they enforce a stop point regardless of how the session is going.

Session time limits

Set a maximum length for any single session. When you hit the limit, the system logs you out automatically. Useful for casino and crash games in particular, where fast game cycles can make an hour pass without you noticing.

Reality checks

Pop-up notifications that interrupt play at intervals you choose — every 30 minutes, every hour, or any other cadence. Each reality check shows the amount you've wagered and won or lost since the start of the session, plus the elapsed time. It gives you a deliberate decision point to continue or stop.

Cool-off periods

Temporary account locks that prevent access for a fixed period: 24 hours, 7 days, 30 days, or any custom period up to six months. Cool-off doesn't close your account or affect your funds — it simply blocks login and deposits for the duration. Useful when you want a break without taking the more permanent step of self-exclusion.

Self-exclusion

A longer-term lock on your account: six months, one year, or permanent. Self-exclusion blocks all access to the account, prevents new deposits, and removes you from all promotional communications. Once activated for a fixed period, self-exclusion cannot be reversed before the period ends — this is by design.

Self-exclusion at Oxibet applies to the Oxibet account specifically. If you want to exclude yourself from gambling more broadly, your provincial gambling authority operates a register that covers multiple operators — the Canadian Mental Health Association or your provincial helpline can connect you with the right scheme for where you live.

Warning signs that gambling has become a problem

Problem gambling rarely arrives suddenly. It usually develops gradually, often without the person involved noticing, until it produces a moment of crisis. Recognising the early signs gives you the chance to step back before the consequences become serious.

Common warning signs include:

• Spending more time or money on gambling than you intended
• Borrowing money to gamble, or using money meant for bills, rent or essentials
• Hiding the extent of your gambling from partners, family or friends
• Feeling restless, anxious or irritable when you're not gambling
• Trying to win back losses by betting more (chasing losses)
• Lying about gambling activity or about your finances
• Missing work, school or family commitments because of gambling
• Gambling to escape stress, low mood, conflict or other personal problems
• Feeling unable to stop or reduce gambling even when you want to
• Thinking about gambling constantly, including planning the next session

Experiencing one or two of these occasionally isn't necessarily a problem on its own — but a pattern, or a combination of several, is a clear signal to step back and seek support. Problem gambling is recognised as a treatable condition, and reaching out early significantly improves recovery outcomes.

If you're worried about someone else

Most provincial helplines listed below provide support to family members and friends, not just to people gambling themselves. If you're concerned about a partner, parent, child, or friend, you don't need their permission to call — you can get advice, information and emotional support on your own behalf. The conversations are free, confidential, and the trained staff understand the specific difficulties of approaching someone who may not yet recognise they have a problem.

Free, confidential support across Canada

Every Canadian province and territory provides a free, confidential gambling support service. These are not affiliated with Oxibet or any other operator — they are independent, government-funded services with trained counsellors who can help with everything from initial concern to active crisis. Most operate 24 hours a day, every day of the year. All are free to call.

If you're outside Canada or want a service not tied to a specific province, the following organisations work across the country:

• Responsible Gambling Council — research, resources and information across all Canadian provinces. responsiblegambling.org
• Gamblers Anonymous — peer-support 12-step program with meetings (in-person and online) across Canada. gamblersanonymous.org
• Gam-Anon — separate 12-step program specifically for family and friends of problem gamblers. gam-anon.org
• GamTalk — moderated online community for people affected by gambling, open 24/7. gamtalk.org

Protecting minors from gambling

Oxibet is strictly for adults of legal gambling age — 18 in Alberta, Manitoba and Quebec, or 19 in all other Canadian provinces and territories. Underage gambling is illegal and harmful, and Oxibet's age verification process at registration is designed to prevent access by minors. Accounts found to belong to underage players are closed immediately, and any winnings forfeited.

If you share devices with children or younger family members, there are practical steps that prevent accidental or deliberate access:

• Log out of your Oxibet account every time you finish a session — don't leave it logged in on a shared device
• Use a password or biometric lock on devices that have access to gambling sites
• Don't save your password or payment details in the browser on shared devices
• Consider installing parental control software that blocks gambling sites on devices used by children: BetBlocker (free), Gamban (paid) and GamBlock (paid) all work at the device level and are recommended by gambling support charities

Talking about it is the hardest first step

For most people who struggle with gambling, the hardest part of getting help is the first conversation — either with someone close to them or with a support service. Shame, secrecy and the fear of being judged keep many people from reaching out, sometimes for years. Every provincial helpline above is staffed by people whose job is specifically to take that first call. They have heard every situation; nothing you describe will surprise them or be judged.

If you've read this far because you're worried about your own gambling — or someone else's — calling the helpline for your province is the simplest next step. It's free. It's confidential. And it doesn't commit you to anything beyond the conversation itself.

If a phone call feels like too much, many of the listed services also offer text, email, and online chat. The Responsible Gambling Council's site at responsiblegambling.org links to the right contact methods for your province.